LEGAL
Legal Notice (Specified Commercial Transactions Act)
This is a reference translation. The Japanese original is the legally binding version.
- Seller
- 合同会社Pro.D
- Shop name
- Pro.VISION JAPAN
- Representative
- 川越慶彦
- Address
- ParkFront Hakata-Ekimae 1-chome 5F-B, 1-23-2 Hakata-Ekimae, Hakata-ku, Fukuoka 812-0011, Japan
- Phone
- 080-4276-4415
- Qualified invoice issuer number
- T1290003014133
- Prices
- As listed on each product page
- Fees other than the product price
- Shipping: varies by method (Nekopos ¥220 / Kuroneko Yu-Packet ¥330 / Kuroneko Compact ¥770, incl. tax). A single item ships by the method set per product; multiple items under ¥9,900 (incl. tax) ship by Kuroneko Compact (¥770). Free for orders of ¥9,900 (incl. tax) or more.
- Payment method and timing
- Credit card (payment is settled at the time of order)
- Delivery
- Orders placed by 2 p.m. ship the same day (except Sundays and holidays). Delivery takes about 3 days after dispatch (3–4 days for remote islands)
- Returns, defects, and cancellations
- As a rule, returns for customer convenience are not accepted except in the following cases.
Exception 1: When the fault lies with us, including shipping errors on our part
Exception 2: When the product is defective or differs from your order
If either exception applies, please contact us within 7 days of delivery via the contact page.
Please note that returns cannot be accepted if we are not contacted within 7 days of delivery. - Return period
- Within 7 days of delivery